Complaints
Complaints Procedure
We sincerely hope that you will not find the need to make a complaint. However, should the need arise, the governing body has established a complaints procedure based upon local authority guidelines enabling parents to make representations should they believe the school is failing to fulfil its legal requirements concerning the curriculum and collective worship.
In the first instance it is hoped that any disagreement can be resolved informally between head teacher and the parent concerned. If this proves to be impossible, there is a formal procedure whereby the complaint can be brought before the governing body for consideration. This can be done by writing formally to the clerk of the governing body or chairman of governors. If the complainant is dissatisfied with the outcome of the complaint it is possible to appeal and ultimately take the complaint to The Secretary of State for Education and Employment.
Copies of the complaints procedure and complaints form can be found in the ‘Policies‘ section of the website.